Terms and conditions
Cycles and equipment may only be hired from CLIFF EDGE CYCLE HIRE* on completion of a Cycle Hire Booking Form or via our online booking system.. The signatory of the Booking Form shall be designated as the hirer (You). A booking is made when You complete and submit a Booking Form together with payment of a Deposit. Acceptance of the Booking Form by CLIFF EDGE CYCLE HIRE
(Us) and payment by You constitutes a binding contract between us on these terms and conditions.
You must provide proof of identity (such as a driving licence, credit or debit card or passport) when making a booking.
If bookings are made by You on behalf of other individuals You confirm You have the authority to make the booking on behalf of these individuals. By signing the Booking Form You accept responsibility for ensuring that all the members of Your group comply with these terms and conditions.
The Hire Period starts when the cycles and any equipment are collected by You and ends when the cycles and any equipment are returned to Us on the terms of the Booking Form. In any event the Hire Period ends at the close of business of the cycle hire centre (unless separate arrangements are agreed by Our staff in advance).
We reserve the right not to fulfil or accept a booking for any reasonable reason. All bookings are subject to availability.
Your responsibilities
You confirm that You:
Are over 16;
Can ride a cycle safely and not adversely affect the control of a cycle;
You have been offered a helmet which has been inspected for defects before the Hire Period started. We advise the wearing of cycle helmets. If You or Your group refuse to wear a helmet, You do so at Your own risk.
You accept that cycling on any surface, but especially on a public highway, cycle way or route carries its own risks and You are cycling at Your own risk.
You will assess weather conditions during the Hire Period and take the appropriate action at Your own risk.
Good cycling practice:
You will ride Your cycle responsibly and will not undertake any manoeuvre beyond Your skill or the capability of the cycle
You will make yourself familiar with and abide by any code of conduct on any cycle route
You will not cycle with dogs (on or off leads).
You must not cycle under the influence of alcohol, strong medication or other drugs or fatigue.
You will not permit anyone under 16 to use an electric cycle.
You will not hold Us responsible for any loss, damage or injury death to persons or property with regard to the use of the cycles and equipment hire. You will indemnify Us against any claim, interest, demand, or expense in respect of such damage.
We advise You to have suitable insurance cover at all times during the Hire Period.
You are responsible for all cycles and equipment hired and it is Your responsibility to keep these items safe from damage, loss or theft, used in a proper manner and not misused. You will be responsible for any loss or damage to the cycles or equipment, however caused, and will be responsible for the reasonable costs of repair or replacement for any such loss, damage or theft.
You will not offer for sale, sell, dispose, lend or pledge or otherwise part with possession of the cycles and equipment.
Our responsibilities
We will ensure that the cycles and equipment are safe and legal to use (during daylight hours), and cleaned if necessary.
We will ensure that descriptions of our cycles are accurate
If requested, We will provide instruction and advice about how to use the cycles and equipment and where to ride and cycle safely.
Please note that electric cycles will only be hired to cyclists who are aged 16 years and over.
We will not be responsible for Your failure to complete the Hire Period due to Your lack of fitness, illness, or injury.
We will not be responsible for any delay or changes to the Hire Period (including cancelation) due to weather conditions, war, strikes or anything outside of Our reasonable control.
Fitting equipment
Staff will only fit buggies and Trail-a-Bikes to Your cycle where there is availability of staff to do so and Your cycle is in a safe and roadworthy condition.
Buggies: Your cycle must be compatible with the hitch system. Our staff will assess suitability.
Trail-a-Bikes:
Your seatpost must be the same diameter of Our hire cycles.
The seatpost must be easily removed from Your cycle.
All Our Trail-a-Bikes are fitted with a permanent saddle and seatpost. We are not able to fit Your saddle to the seatpost instead.
For safety reasons, We are unable to fit Trail-a-Bikes to full suspension cycles.
For safety reasons, We will not fit any equipment to cycles with carbon fibre or lightweight frames and/or seatposts.
We will not fit Trail-a-Bikes or buggies on tandems or electric bikes.
We will not fit Your Trail-a-Bike, buggy or child seat to Our cycles.
No animals are permitted in the buggies.
The decision of Our staff on the fitting of equipment is final.We reserve the right to withdraw the fitting service at any time without notice.
Payment and prices
In return for our arranging and fulfilling Your hire in accordance with these terms and conditions, You will pay Us the total price for the hire of the cycles and equipment in advance of the start of the Hire Period.
A Deposit for each cycle is required at the start of each Hire Period. Details of the Deposit amount is available on our website at belvoircyclehire.co.uk. The Deposit will be returned when cycles and equipment are returned undamaged to Us. If You do not comply with this condition, We reserve the right to charge reasonable charges to You until such time as the cycles and equipment are returned to Us as required by these terms and conditions. If any cycles and equipment are returned in a damaged condition, You are responsible for any costs incurred by Us in replacing or repairing the cycles or equipment (whichever is the cheaper) to their condition at the start of the Hire Period The Deposit may increase to the value of the cycle (and any equipment) by credit or debit card payment or other security we treat as sufficient depending on Our assessment of the risk and value of the cycles and equipment.Normal wear and tear is accepted.
If any cycles and equipment are not returned to Us within the agreed Hire Period at the relevant cycle hire centre, You will be charged the following fee (to cover Our reasonable additional costs):
Hire Period of 4 hours: fee = full day rate
Hire Period of full day: fee = twice the daily hire rate
Any return of cycles and equipment after the end of close of business (unless agreed otherwise in advance by Our staff): fee = twice the daily hire rate
In all cases, the Deposit can be used as a deposit against the costs or charges referred to in these terms and conditions.
You confirm that We may deduct the Deposit and any additional charges arising from You failing to comply with these terms and conditions from any debit or credit card or other security provided at the start of the Hire Period.
No refund will be paid for any unexpired part of the Hire Period.
Liability
We only accept responsibility for death, personal injury or direct loss suffered by You which You can show was caused by Our negligence.
We will not be liable for any alleged loss or damage resulting from:
Your acts or omissions (including any persons in Your group);
The acts or omission of any third party not connected to Us;
An event which We could not have predicted or prevented, despite taking reasonable care;
Indirect or consequential loss.
We will not be liable to You if We are unable to fulfil a booking because of circumstances outside of Our reasonable control.
Except for death and personal injury, where there is no limit, Our total liability to You under the contract with You shall be limited to the total cost of Your booking.
General
These terms and conditions constitute the entire agreement between us, superseding any previous agreement or understanding and may not be varied except in writing between us. All other terms, express or implied by statute or otherwise, are excluded to the fullest extent permitted by law.
No failure or delay by either of us in exercising any rights under these terms and conditions shall be treated or considered to be a waiver of those rights and no waiver of a breach shall be considered to be a waiver of a subsequent breach of the same (or any other) term or condition.
Except where expressly permitted under the Data Protection Act 1998, we will only use Your personal details in connection with Your booking, unless You agree otherwise. We will keep Your personal details secure in accordance with Our obligations under the Data Protection Act 1998.
If any of these terms and conditions are held by court to be invalid or unenforceable, the validity of any other of these terms and conditions shall not be affected.
Except as expressly provided, nothing in these terms and conditions confers on any third party any benefit or right to enforce any of these terms and conditions pursuant to the Contracts (Rights of Third Parties) Act 1999.
These terms and conditions are governed by English law.
Group bookings
The Fee for the hire of all cycles and equipment for Your group must be paid in full at the time of Booking. Cancellation of a Booking by Us
We will not be responsible for any delay or changes to your Booking (including cancellation) due to adverse weather conditions at the start of the Hire Period, war, strikes or anything outside of Our reasonable control. No refund of the Fee will be paid in these circumstances.
If We cancel Your Booking because We have insufficient staff, cycles or equipment or for any other reason within our reasonable control, We will notify You as soon as practicable and refund Your Fee in full. Cancellation of Your Booking by You
If You cancel Your Booking We will refund:
100% of the Fee if You cancel Your Booking not less than 12 weeks before the start of Your Hire Period;
50% of the Fee if You cancel Your Booking not less than 8 weeks before the start of Your Hire Period;
0% of the Fee if You cancel Your Booking less than 14 days before the start of Your Hire Period.
We will use Our reasonable endeavours to try to re-hire any cycles and equipment.
If We are able to do so, We will refund the cost of the hire of re-hired cycles and equipment to You, less Our reasonable administration costs [provided You have given Us contact details].
Online Bookings
Cycle hire may be booked online. A Booking is made when you accept these terms and conditions complete the personal details on line and pay the Fee. Completion of these steps constitutes a binding contract between us on these terms and conditions.
If Bookings are made by You on behalf of other individuals You confirm You have the authority to make the booking on behalf of these individuals. By booking on line You accept responsibility for ensuring that all the members of Your group comply with these terms and conditions.
We reserve the right not to fulfil or accept a Booking for any reasonable reason. All bookings are subject to availability of staff and associated resources.APPLICABLE LAW
All online bookings are, in addition to statutes regulating the sales of good and services, subject to the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (“the Regulation”). RIGHT TO CANCEL
As the Booking is for services related to leisure activities for a specific date, You do not have a right to cancel and receive a refund (Regulation 28).COMPLAINTS
If you are not satisfied with the service you receive You can make a complaint using Our complaints procedure.OUR CONTACT DETAILS
CLIFF EDGE CYCLE HIRE
7 High Street Caythorpe Lincolnshire. NG32 3BP.