Frequently Asked Questions

FAQs

How much does it cost?
You can hire our ‘Standard hire bike’ for either a 1/2 day or a full day. 1/2 a day is £12.00 per bike and a full day is £22.00 per bike (Including free helmet hire if you don’t have your own). 1/2 day sessions are either 9.00am to 12.00pm or 1.00pm to 4.00pm. An all day session is 9.00am to 4.00pm.

Do I need to wear a helmet?
Yes: you can’t ride our hire bikes on our trails without one. Helmet hire is included in the cost of bike hire, but you are welcome to use your own if you prefer, providing it is in good condition and is certified by the relevant British Standards Institution (BSI) specification.

What should I wear?
Wear something comfortable and unrestrictive: tracksuit bottoms are ideal or – if you’ve got them – cycling shorts. We recommend against denim because it’s cold when it gets wet, and it’s not very comfortable to ride in. You should also bring a pair of gloves to wear.

What sort of bike will I get?
At our Wyndham Park site we offer a mixture of Dawes Hybrid and Raleigh City Bikes, our ebike are from Emu.

What size bike should I choose?

Bike Size               

 

Rider Height 

Extra Small
Small
Medium
Large
Extra Large

Kids 20" 
Kids 24" 

 

4'10" to 5'2" 148cm-158cm
5'1" to 5'6" 156cm-167cm
5'4" to 5'9" 162cm-175cm
5'9" to 6'2" 175cm-188cm
6'1" to 6'5" 186cm-196c

3'10" to 4'4" 115cm-133cm
4'3" to 4'11" 130cm-151cm

 

Do I need to pre-book?
Whilst we will always do our best to accommodate ‘On the spot rentals’, priority will always be given to pre-booked bikes and we do get fully booked at busy times. we strongly recommend pre-booking bikes with ourselves by using the form above to avoid disappointment. You will be required to pay in full at the time of booking.

I am under 18, can i still hire a bike?
If you are under 18, you will need to have a responsible adult to complete the disclaimer and provide suitable photo ID. They will need to declare that they take full responsibility for your’s, and the bikes, safety during the hire period. Under 16’s must be accompanied at all times during hire period.

What else do I need?
Before you pick up your bike, we’ll ask you to fill out a disclaimer form and provide us a current form of photo ID, either a drivers’ licence or a passport. Without this YOU WILL NOT BE ABLE TO TAKE THE BIKE OUT. We also require a current utility bill which displays the same address as your drivers licence.

We will take a  deposit from your debit or credit card for the duration of the hire period. The value of this deposit will depend upon the number of bikes being hired and the type of bikes being hired. You will be required to have this amount available in your bank account for the deposit to take place. Any damage caused to the bikes during the hire period, how so ever caused, will be charged from this deposit amount at cost price. The deposit will then be refunded upon the safe return of all bikes.

Deposits per item: Ebike £250, Junior bike £35, adult £50, trailer/tagalong/childseat £4, balance bike £25. If you have any further questions, please don’t hesitate to give our team a call on 07771602609 Please see our full terms and conditions for more detailed information.

Cliff Edge Cycle Hire

7 High Street

Caythorpe

Ng32 3BP